{"ok":true,"article":{"slug":"humiliated-sainsbury-s-store-pauses-ai-scanning-after-false-shoplifting-accusati-55035969","title":"‘Humiliated’: Sainsbury’s store pauses AI scanning after false shoplifting accusation","url":"https://www.theguardian.com/technology/2026/aug/17/humiliated-sainsburys-store-pauses-ai-scanning-after-false-shoplifting-accusation","canonical":"https://www.aimode.news/article/humiliated-sainsbury-s-store-pauses-ai-scanning-after-false-shoplifting-accusati-55035969","sourceName":"The Guardian Technology","summary":"Supermarket chain says ‘human error’, not its Facewatch technology, to blame for ejecting a customer Sainsbury’s has paused the use of AI face scanning in one of its stores after a customer was wrongly identified as a shoplifter and ejected from the shop. “I was embarrassed, mortified even, and felt quite humiliated and powerless,” Matt Arnold, 46, said of his ordeal. Continue reading...","category":"Technology","image":null,"lang":"en","publishedAt":"2026-08-17T13:21:25+00:00","createdAt":"2026-08-17T13:30:13.824846+00:00"}}