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How workplace conflict expression shapes team performance

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Workplace conflict has played a foundational role in theories about how people interact on the job. In a recent paper, researchers developed a new measure of how conflict is expressed among workers that highlights how the ways individuals voice their dissent vary in terms of oppositional intensity and directness.

Key takeaways

  • 01Workplace conflict has played a foundational role in theories about how people interact on the job.
  • 02In a recent paper, researchers developed a new measure of how conflict is expressed among workers that highlights how the ways individuals voice their dissent vary in terms of oppositional intensity and directness.
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