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Reddit analysis finds AI trust narrowly exceeds distrust, 31% to 26%

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Is generative artificial intelligence technology a helpful tool or a big problem? Nearly four years after ChatGPT became a household name, most people are either using AI applications or generally aware of what the technology can do. But understanding how much they actually trust the work it produces and the answers it provides remains an important question. New research from Drexel University, based on a longitudinal analysis of hundreds of thousands of Reddit posts since 2022, sheds light on the general perception of AI and suggests that the public remains largely divided on how much it can be trusted.

Key takeaways

  • 01Is generative artificial intelligence technology a helpful tool or a big problem?
  • 02Nearly four years after ChatGPT became a household name, most people are either using AI applications or generally aware of what the technology can do.
  • 03But understanding how much they actually trust the work it produces and the answers it provides remains an important question.
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